Had a user call reporting their computer shutting off suddenly. On reboot, they received the message "On last operation CPU reported a thermal event" Well.. This told me that the CPU fan had probably choked and the CPU had overheated causing the PC shut down. Upon inspection I found my initial thought was only partially correct. The CPU had overheated, that was obvious, because the heat sync below the fan was completely clogged with dust... or a small feline, I'm not sure which. BUT, The fan … [Read more...]