Had a dandy today. A client called saying that their computer would no longer boot. When I asked them if there was any kind of error message, they read me the following: Win_root\System32\Hal.dll missing or corrupt: Please re-install a copy of the above file. Sounds serious, huh? It is. When I arrived at the office there was an ominous "clicking" sound coming from the hard drive area of the computer. (cue scary music) And we all know what that generally means. Being … [Read more...]
Load DLL’s needed for Kernel – XP
Had a user call reporting their computer shutting off suddenly. On reboot, they received the message "On last operation CPU reported a thermal event" Well.. This told me that the CPU fan had probably choked and the CPU had overheated causing the PC shut down. Upon inspection I found my initial thought was only partially correct. The CPU had overheated, that was obvious, because the heat sync below the fan was completely clogged with dust... or a small feline, I'm not sure which. BUT, The fan … [Read more...]